JASCAFFE 24hr Call Center:400-820-3306
JASCAFFE Customer Service 333 :Pick up the phone in 3 rings; Reply the client in 30 minutes; Estimated Time of Arrival at restaurant in 3 hours
Service Engineer GPS System:Synchronous communication and location with our engineers, this can provide the short route to reach customer site, efficient after-sale service because of that.
Engineering Parts Patrol Service: Service Patrol Car Go! This service realizes that our 400 Call Center as a Seamless Service Control Room, controlling our Management Information System; GPS Location and parts & services delivery.
Based on the service platforms of 400 Call Center, Jascaffe’s coffee maintenance and repair services cover 7 regions of Eastern China, Northern China, Northeast China, Middle China, Southern China ,Southwest China and Northwest China, creating a service network coverage of 30 cities, including all Tier 1 and 2 cities in 14 provinces. We guarantee 6-hour service response and speed service completed in 3 hours, which wins us the honor of Best Service Provider granted by Starbucks for 3 years in a row, as well as the recognition of Chamate, Croissant, Werhahn Bakery and other chain retailers.